What does the student's rating interface look like? Does it let them know that 9 is a "low" rating?
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@Olga Yes, I have seen this, but I didn’t remember that it had numbers under the faces. We want to always get this one 😁
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@Olga FYI: Students can see the number of clicks on each of these, with every click adding to the total. Some teachers have accumulated 10’s of thousands. The longer you’ve been teaching and the more classes you’ve given, the higher these numbers go. While ASR does matter to students, these stats usually carry more weight—especially detailed positive comments explaining why a student likes you or how you’ve helped them, since other students can read them. Generic remarks like “You are the best teacher ever” have little effect.
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@Olga Thank you, Olga. Where did you find this?
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@Wayne-1 I have a couple of students who use the feedback comments portion to tease me with insults or jokes from time to time. (They follow me and always give 10s but are 10-11yo boys and express affection and friendship with the equivalent of fart jokes and badly-drawn cartoons. These are kids I enjoy teaching, by the way.) I also have a student whose mom uses the feedback comments to translate questions for me from her son (level 1) that are usually something like: "StudentName wanted me to ask you how fat your girl cat is" or "StudentName wanted me to ask how old your cat in the picture is". I wonder if clients can read the feedback comments left by others? If so, it would definitely explain my recent increase in students who are a bit off-kilter. (I love the weirdos, outcasts, and oddballs. Those are my people.) haha
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@Wayne-1 Hello, I haven’t seen this type of feedback since I started teaching here. Could you please let me know where I can find it? Thank you very much!
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@Galia-1 Two years ago someone in the community shared a detailed explanation of what it looks like from the student’s side. I saved some screenshots back then.
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@MIKE-38 I don’t have any screenshots or specific materials to share with you. What I can tell you is based on what several longtime regular students have shown and told me over the years. In some cases, they’ve even held up their phones to the camera to show me what it looks like on their side.
From what I’ve gathered, every time a student clicks a tag, it gets added to a total. When students are ready to choose a teacher, they can see the accumulated totals of those tags. How much detail they see, I can’t say for sure. I’ve also been told; by both students and TABC; that students can read some of the feedback comments left by others, which can influence their choice of teacher. The comments are anonymous, so students don’t know who wrote them, and I don’t know how many comments are visible.
My "impression" or "assumption" is that much of this process may be AI-controlled, but I only have a general understanding of it. I don’t know the exact details.
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@Daniel-468 The thing is, why would a 9 be considered a “low” rating in the first place? Remember, we also give grades to students, and frankly, I rarely give “outstanding” to anyone—except for “participation and interaction” and “listening and responding.” If I give “outstanding” marks for everything, it actually means the student is in the wrong level and should be moved up. Also, many people rarely give the highest rating for a service or product, and that doesn’t mean it wasn’t excellent. And we know that in this job, students often rate mainly the teacher’s personality, and many simply want to be praised and entertained. I’m sure we can all remember teachers we liked but didn’t learn much from, and others who weren’t so much fun but gave us knowledge we value now. I believe the pressure created by this rating system doesn’t actually contribute to improving the quality of the service.
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@Wayne-1 I got it. Thank you for your response!
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Thank you, @Olga, for reposting those screenshots.
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@Daniel-468 Wayne has explained it well. And at one time, certain devices only showed 1-5 !!!!!
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@Wayne-1 I think the numbers are new? or bigger now. I don't remember them being so noticeable before
