Summer Vacation 2024 Update
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Ok - I'm trying to get my head around all of this (and probably failing). It's a mess! I sent my primetime hours in before the notification about the updated times for summer. However, when the schedule changed, I saw that I only had three hours that aligned with the PT hours (I am +8GMT here so for me, I can only align with the two hour Taiwan evening PT slots - midday here and I can only do three days a week due to other commitments).
I wrote to the help desk as @Marko-I suggested and offered an update (that used half hour slots) but would give me the required 5 hours PT needed since the update). Their response was confusing and vague stating that I had until the 29th to submit a change and that if I updated anything now, it would take place with immediate effect (????????? whatever that implies)....
Now I see that all the slots are booked so adding the new time slots I suggested in my email would result in hours that I cannot sustain. I have FM and anything over 2 hours causes extreme fatigue as it's currently 33 degrees inside my home).
What a mess! I just don't know what to do. I really don't want to be cancelling my regular student's slots that they have already booked for July.
Any advice? Happy to receive a private message.
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@ Everyone
In summary, you don't need to change any MPT hours unless you truly want to.Summer holidays mean more teachers are needed in the mornings, that is why we got this message.
You can just manually add any extra hours that the company is asking you consider teaching, no need to actually change your whole MPT schedule.
If you'd rather teach mornings, than say your current schedule of evenings, then yes it would be a good idea to change your MPT for these months rather than have to cancel your existing evening hours schedule each week.
@Patrick-115 Write to the comm center again and ask them to ignore the changes and you will add any additional hours manually. Let us know if you have any issues, we'll help.
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@Matthew-A Thank you Matthew. I was getting very stressed because it isn't in my nature to cancel or let students down unnecessarily and it felt like we were being asked to fit a round peg into a square hole.
So would you just confirm that if my old schedule leaves just 3 hours in the new PT slots (dark green) even though it was 5 hours in the old PT schedule, I will still get bonuses etc. and not be breaking the contract (even though technically the contact will have expired)?
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@Matthew-A my understanding is not just mpt hours count towards the bonus, but also the amount of classes you teach, am I right?
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@Patrick-115 Which 5 hours (now 3) did you have on your MPT schedule?
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Don't change your MPT schedule if you want to appear consistent to the algorithm.
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@Matthew-A. Well it became really complicated because I always started on one of the 1/2 hr sessions before but that option appears to have been taken away which has really stuffed my schedule.
This was my PT slots that I submitted on the 15th June for July and August requesting a change BEFORE the summer schedule appeared. I also filled in as many old regular slots as I could to try and accommodate most regulars over the summer break. It seems teachers are not allowed to take breaks ;-) sigh
Application details: Effective date is 2024/07/01 00:00:00 (GMT+8)
New schedule(GMT+8):
Wednesday: 19:30, 20:00, 20:30, 21:00
Thursday: 19:30, 20:00, 20:30, 21:00
Friday: 19:30, 20:00, 20:30I've asked COMMS to ignore my last request to add hours in order to accommodate the need for 5 new PT hours on your advice.
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@Matthew-A
So can I confirm, we do not need 5 hours of peak times each week? Is that just when we set our initial schedule? I moved my MPT hours to ensure I still had 5, but as someone pointed out, I will now look less reliable to the algorithm. 😞
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@Chris-2 said in Summer Vacation 2024 Update:
Don't change your MPT schedule if you want to appear consistent to the algorithm.
That's what I thought UNTIL I saw this post. When I saw this 👇 I thought it meant we have to change our MPT so I did. In hindsight, I could've left it as it was and just added hours to my schedule.
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@Matthew-A Hi Matthew. So basically if we didn't change, because they sent an announcement late, we won't have any issues through July for just 3 dark green hours and two light green hours as minimum? Something like in this example? I have more MPT on Mondays.
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@All - The 20:30 MPT timeslot should be fixed now and still show as a peak hour.
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@Patrick-115 @Rebecca-387 @Milena-0 @Stewart-5 , please see Jen's update about 20:30. You should all be ok now.
The only change to the MPT hours is that some midweek mornings were added. Nothing has been taken away. So if you were getting the bonuses before, you will continue to get them.
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Thank you @Matthew-A, @Jennifer-M for sorting this. It was getting very messy. Have a good day all.
