@Matthew-A Thanks for your support Matthew .. That's true I was about to share this with you and thank everyone, including you, for being helpful and supportive :)

@Azeem @Alia-9 From March to June, I’ve averaged only 3–4 junior 25-minute classes per month. So out of 200+ classes, 98–99% have been 45-minute sessions. At least I get a 10–15 minute break each hour; though I usually go 5–7 minutes over with many of my regulars.

@Lamyaa, HI Lamyaa, I second most of the responses you've received. Also, remember that the first response from the help centre might very well be an automated response. If it's a generic automated response, remember to respond with the same query again. Then you should get a human response. Good luck and don't give up too soon!!! Also, try and open up manual slots in advance- weekly bookings and click on open slots, you can do this for weeks in advance. (Set schedules usually load on about the 21st of the month)

@CHIA-5 I see that makes sense, I will send another email then.

Thanks for the feedback guys.

Thank you. I know the problem now. My account was terminated due to being inactive. I received an email from TutorABC today.

Thank you :) I will message them now

have a great day

@Alexia-12 Yes.

I wanna echo what Eva said - if you have any questions, don't hesitate to DM me as well.

@Sherry-31 Give those classes to me!!

@Jennifer-M Thank you for clarifying. 😊

These Teacher Notes are a great example of clear, useful feedback. 😊

@Nsumbu Just my thoughts, being that you had an absence (and even though it was invalidated) you might be ghosted for 14 days.

@Stephen-W oh that's good to know! I thought once you committed to kids classes then that was it so I was too scared to try in case I was terrible at it.

@Darragh-5 there is already a link for this - go through the recent messages in the community. Did you change your payment method as they suggested ? It seems those who did are battling to receive but I am sure it is on the way.

https://community2.tutorabc.com/topic/13664/no-pay/53

@Gavin-0 woops! Thanks for letting me know.

@Wayne-1 Thank you for your kind reminder, I will keep it in mind. Thank you very much. :)))

The good thing here is you are never going to get work all the time! Please sit back and enjoy the ride, my friend.

@Jasmine-128 No worries.

Hello there, I think it's okay now.

@Nsumbu Hello and I'm sorry this is happening to you, it is very frustrating. I see that you have taken the right steps to fix the issue, you have a new computer charger now. If your absences were valid, then there is nothing much you can do, I honestly wouldn't waste time appealing because I know what the answer would be. But what I would do is to continue teaching, get a hotspot, a generator (I know it's expensive) or another laptop just in case the battery dies. We work remotely, so having a back up is truly important. I hope this helps.