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    • Hadeer

      No scheduled classes
      New Teacher Support • • Hadeer  

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      Wayne 1

      @Azeem @Alia-9 From March to June, I’ve averaged only 3–4 junior 25-minute classes per month. So out of 200+ classes, 98–99% have been 45-minute sessions. At least I get a 10–15 minute break each hour; though I usually go 5–7 minutes over with many of my regulars.
    • E

      Run out of lives!
      New Teacher Support • • Enid  

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      27
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      34
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      Alia 9

      @Gavin-0 woops! Thanks for letting me know.
    • G

      Seeking advice
      New Teacher Support • • Gladys 16  

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      Sophia M

      @Ross-31 All the best for the baby! 👶🏻 Exciting times ahead! Yes, this doesn't work for everyone for sure. It all depends on the country they live in, education and other work opportunities available. It also takes a certain character to work from home full time and be happy. I am most happy to be hope with my baby and work online!😀
    • E

      RATINGS
      New Teacher Support • • Eniola 1  

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      E

      @Omehoma Haha, I can only imagine how shocking it would've been if I had all 18 hours booked! But honestly, I’ve decided to take things slow. It’s not the end of the world. When it comes, it comes. And if it doesn’t, I’ll try to rant a little less, haha. It can be frustrating seeing others get booked while you’re just sitting here, but I’m learning to take it one day at a time.
    • YiChien

      Checking In About a Switched Class
      New Teacher Support • • YiChien  

      22
      3
      Votes
      22
      Posts
      490
      Views

      YiChien

      @Deborah-0 Thank you. :)
    • Jennifer M.

      Student Feedback Report: Teachers' Note
      New Teacher Support • • Jennifer M.  

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      22
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      Jennifer M.

      These Teacher Notes are a great example of clear, useful feedback. 😊
    • Sandra 174

      My mentor is STEVE 131, but I can't find him
      New Teacher Support • • Sandra 174  

      17
      4
      Votes
      17
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      584
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      D

      @Marko-I No, I'm talking about "Steve131". So I guess I'll disregard that one and just attend the one with Matthew. Thanks
    • N

      Rejected Cancellation Request & ELCHK-30
      New Teacher Support • • Nour 2  

      16
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      Votes
      16
      Posts
      374
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      Rachelle

      I Have a couple of thes classes monday that I Ihave not had. I tired to cancel the booked half hour bore but it would not let me do this. It was nop the sesson but a booked slot.
    • J

      Application for reinstatement as a Teacher
      New Teacher Support • • Julie 54  

      15
      7
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      15
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      680
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      Yi 9

      From the emails I have received from the company, I believe the company also pays attention to privacy and confidential documents.
    • C

      UNSOLVED PLEASE HELP!!!
      New Teacher Support • • Chinonye  

      13
      2
      Votes
      13
      Posts
      516
      Views

      C

      @Matthew-A thank you so much. This clarifies why a submission within mathematical limits wasn't permitted.
    • Lamyaa

      New Teacher support :")
      New Teacher Support • • Lamyaa  

      12
      3
      Votes
      12
      Posts
      334
      Views

      Lamyaa

      @Oriana-1 Thanks a lot for the encouragement — it really helps to know I’m not alone in this! 😌 I’ll definitely check my schedule again and try to open more of those dark green slots. Hoping things pick up soon for all of us! Appreciate your message — best of luck to you too! ☀️
    • Lamyaa

      [New teacher](not receiving any bookings.)
      New Teacher Support • • Lamyaa  

      12
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      12
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      461
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      Tosca 0

      @Lamyaa, HI Lamyaa, I second most of the responses you've received. Also, remember that the first response from the help centre might very well be an automated response. If it's a generic automated response, remember to respond with the same query again. Then you should get a human response. Good luck and don't give up too soon!!! Also, try and open up manual slots in advance- weekly bookings and click on open slots, you can do this for weeks in advance. (Set schedules usually load on about the 21st of the month)
    • Lamyaa

      New teacher, not receiving any bookings.
      New Teacher Support • • Lamyaa  

      12
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      Votes
      12
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      575
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      Lamyaa

      @Matthew-A Thanks for your support Matthew .. That's true I was about to share this with you and thank everyone, including you, for being helpful and supportive :)
    • J

      My fixed time from 5/30th to 5/31st does not appear on MSP.
      New Teacher Support • • Jasmine 128  

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      12
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      381
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      J

      @Jasmine-128 No worries.
    • Heba 2

      The website isn’t loading!!
      New Teacher Support • • Heba 2  

      11
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      Votes
      11
      Posts
      321
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      Heba 2

      Thank youuu all, you are all very supportive! Can someone explain to me how the absence/ cancellation affect your job here. I mean is it counted by the number of absence in a month, or the total of absence during the whole contract period. What does it mean to appeal it?
    • Y

      Is it a good idea to withhold payment since it is under 500 bucks this month ;<
      New Teacher Support • payment • • Ying 3  

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      11
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      Harleen 1

      @Marko-I Thanks Marko!
    • A

      Regarding tax - EU residents
      New Teacher Support • • Amany  

      10
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      10
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      334
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      Emmanuel 1

      Bellow is all I can and will share --for the shake of enrinching the discussion. This is nor recommendation or advice -- as this falls under the scope of sensitive information. Your income comes from an international source. Proof of residence is rather tricky in this case especially since you can work from anywhere in the world. The rest is up to you to figure out and obviously if you are experienced enough save formidable taxation percentages.
    • 賴

      Personal video pending for about a week. One class in 30 days.
      New Teacher Support • • 賴  

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      Votes
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      Matthew A.

      Hi @Candace-40 you can open a ticket using the help center to notify the team that your video and pictures are awaiting review.
    • N

      Hi everyone, I really need your advice and support. 🙏
      New Teacher Support • • Nsumbu  

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      Galia 1

      @Nsumbu Hello and I'm sorry this is happening to you, it is very frustrating. I see that you have taken the right steps to fix the issue, you have a new computer charger now. If your absences were valid, then there is nothing much you can do, I honestly wouldn't waste time appealing because I know what the answer would be. But what I would do is to continue teaching, get a hotspot, a generator (I know it's expensive) or another laptop just in case the battery dies. We work remotely, so having a back up is truly important. I hope this helps.
    • YUPING

      How to select a good TESOL certification provider?
      New Teacher Support • • YUPING  

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      YUPING

      @Marko-4 Got it! Thanks for your response.