New Teacher Support

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  How long in advance a student can cancel a lesson
  • Lily 34  

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  @Lily-34 Students have limits and penalties for cancelling, HOWEVER, the algorithm can adjust lessons whenever it pleases!
• A

  Account Reactivation
  • Amelia 29  

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  Hi Amelia, please write through the Help Center or send an email to helpme@tutorabc.com and inquire about what you need to do to be reactivated.
• C

  Policy about outsource image?
  • Christine 53  

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  To add more info:
• 賴

  Personal video pending for about a week. One class in 30 days.
  • 賴  

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  Hi @Candace-40 you can open a ticket using the help center to notify the team that your video and pictures are awaiting review.
• C

  UNSOLVED PLEASE HELP!!!
  • Chinonye  

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  @Matthew-A thank you so much. This clarifies why a submission within mathematical limits wasn't permitted.
• G

  Seeking advice
  • Gladys 16  

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  @Ross-31 All the best for the baby! 👶🏻 Exciting times ahead! Yes, this doesn't work for everyone for sure. It all depends on the country they live in, education and other work opportunities available. It also takes a certain character to work from home full time and be happy. I am most happy to be hope with my baby and work online!😀
• M

  Safeguarding Email
  • Megan 115  

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  @Megan-115 said in Safeguarding Email: Many thanks, actually I'd put an 'e' on the word 'child' -oops! @Megan-115 Huh? I dont follow. Sorry.
• A

  Regarding tax - EU residents
  • Amany  

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  Bellow is all I can and will share --for the shake of enrinching the discussion. This is nor recommendation or advice -- as this falls under the scope of sensitive information. Your income comes from an international source. Proof of residence is rather tricky in this case especially since you can work from anywhere in the world. The rest is up to you to figure out and obviously if you are experienced enough save formidable taxation percentages.
• V

  Opening Slots
  • Virginia 35  

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• T

  Never receive Email reply
  • Tsai  

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  @Tsai Can you elaborate more on what does "pay raise" mean here? Some of the teachers in this recent post might also be interested in your opinions.
• D

  Is there really no way to receive some sort of notifications for when classes get assigned?
  • Daniel 468  

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  @Craig-36 yea Standby assigned classes also get announced on telegram.
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  Rejected Cancellation Request & ELCHK-30
  • Nour 2  

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  I Have a couple of thes classes monday that I Ihave not had. I tired to cancel the booked half hour bore but it would not let me do this. It was nop the sesson but a booked slot.
• K

  Payment not recieved
  • Khanyisile 32  

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  @Khanyisile-32 , I'm in South Africa and I've received my salary yesterday morning. Have you perhaps changed your currency or payment method ? I hope you get it soon.😊
• T

  How do I reactivate my teaching account, please?
  • Thomas 70  

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  Hey @Thomas-70, I have just replied to your DM. Hopefully we can get this sorted for you.
• V

  Booking Mandatory 5 hours during peak hours.
  • Virginia 35  

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  @Chien-Hao Thanks so very much!!!
• 

  Checking In About a Switched Class
  • YiChien  

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  @Deborah-0 Thank you. :)
• E

  RATINGS
  • Eniola 1  

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  @Omehoma Haha, I can only imagine how shocking it would've been if I had all 18 hours booked! But honestly, I’ve decided to take things slow. It’s not the end of the world. When it comes, it comes. And if it doesn’t, I’ll try to rant a little less, haha. It can be frustrating seeing others get booked while you’re just sitting here, but I’m learning to take it one day at a time.
• 

  Question About Class Eligibility
  • YingHan  

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  @Marko-4 Thanks so much, Marko! Since I haven’t received any classes yet, I was wondering, how will I know if there’s any internal performance review? For now, should I just wait and keep my available teaching hours open?
• Y

  Mentor Program
  • Yralaine  

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• 

  How to increase student bookings for new hires?
  • Christian 75  

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  Hello Deborah, Thank you for replying; I see, how do we gain access to the invite only material? Also, when does summer break usually end for the students and when can we start to see an increase of bookings?