Announcement: Cancelation Policy Update July 2023
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@Lisa-276 I am sorry that you feel that way, but I'm positive it had nothing to do with repercussions because of canceling green dots.
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I truly believe that if we cancel green slots according to the policy it has no effect at all on the algorithm. At the moment there are so many schedule changes on the students side due to school events and family gatherings etc. I just think it is the luck of the day to be honest.
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Correlation ≠ Causation
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@Marko-I just to clarify, you're not unticking extra slots, you're submitting an actual urgent cancellation? Just checking, I decided to not so this as too scared but maybe will try again hahah.
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@Alistair This morning at 3 am my time, I saw that the morning hours were removed and left only green dots(8 am my time - 3 pm Taipei time) so I canceled them from my phone using the cancelation system. We cannot untick hours under 24 hours. Evidence below.
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@Marko-I Oh seems brave but I believe you!
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@Alistair As you can see, I also didn't want to cancel for NY as well too early, and many slots were filled, but I canceled them 72 hours and more ahead, and everything is fine from January 3rd forward.
I had to try it sometime and see what would happen. Result below.
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I agree with Marko. I very frequently cancel unscheduled slots, and have not noticed any changes to my schedule.
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I'm really heartened to hear everyone's confidence in the system. Going forward, I'll try to document the instances, but I'll hope that you all are right. Thanks for your input.
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@Lisa-276 I too have noticed a change as you have but I think in my case, it's because I've gone over that 6% rule. I can't be bothered to do the maths but it maybe that your cancellation for that month is higher than 6% of your classes. You could work out if that's the case and that might answer your question.
@Stewart-5 mentioned how to work this out:
Divide the number of classes you wish to cancel by the number of classes you have completed within the last 14 days. Multiply that number by 100 to see the percentage.
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@Mina-0 Thanks for this reminder. But ugh, I hate math. That already sounds confusing. I'm also confused that cancelling green dots would factor in this 6% equation?
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@Lisa-276 if you are teaching back to back 25 min classes, sometimes it is inevitable you forget to open that second tab
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@Lisa-276 I think it does include green dots cancellations. It'd be good to have that confirmed by one of the TPRs.
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I have noticed a similar pattern to what @Alistair is fearful about cancelling. When I cancel green slots within 72 hours or even urgent green slots, I get more 45-minute or cram classes.
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@Lisa-276 I think the green dots are dependent on 'how' they are cancelled. If they were manually added and you can just 'untick' them, they don't count. But if you actually have to make a cancellation, then they do. That's how I interpreted it.
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@Alia-9 That is my thoughts so I just don't it!
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@Deborah-0 But what Marco is saying is that it doesn't. Hmmm
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@Deborah-0 在 Announcement: Cancelation Policy Update July 2023 中說:
@Lisa-276 I think the green dots are dependent on 'how' they are cancelled. If they were manually added and you can just 'untick' them, they don't count. But if you actually have to make a cancellation, then they do. That's how I interpreted it.
You can cancel a green dot (no matter how it got to be on your MSP) without any consequence. The only caveat is that if it's less than 4 hours ahead, there will be a penalty for a last-minute cancellation.
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@Matthew-A OK, so just to be absolutely a**l about it...Canceling green dots has 0 effect on the 6% matter?
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@Lisa-276 在 Announcement: Cancelation Policy Update July 2023 中說:
@Matthew-A OK, so just to be absolutely a**l about it...Canceling green dots has 0 effect on the 6% matter?
In what I (and the other TPRs) have been told on a few occasions and also experienced - correct, 0 effect on making you invisible to your followers (6% cancellation rule).
It may slightly impact one of the factors that AI uses for assigning classes (those that aren't selected by the student). One of those factors (there is a very long list) is your availability at said hour, e.g. the system will prioritise a teacher who is available at a certain day/time regularly vs someone who just adds that day/time now and again. However, that's only within that scope of regularity. The system will go through various other calculations that are too numerous and complex to mention (rating, client preferences, work experience, etc...) when assigning classes through AI. I don't have all the details...what I am trying to say is there may be some minor impact (would be hard to notice tbh), but it definitely won't impact classes which students pick you for - that's for sure.