Rating
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Hi everyone,
I’m a new teacher here! I just started teaching on TutorABC last Sunday. I just noticed that our lessons are recorded, and students can rate our teaching.
If our rating drops below 9.5, are we at risk of termination? Is there anything else I should be aware of?
Thanks!Jackie
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@YiChien Welcome to ABC!
I just noticed that our lessons are recorded, and students can rate our teaching.
This is correct! You can also watch your recordings when you go to My Student Feedback
There's a little Play Button in Session Recording tab
If our rating drops below 9.5, are we at risk of termination?
We don't do that anymore, but:
Teachers should maintain a monthly average rating of 9.5 (after the 4% auto-removal of low ratings has been applied).The mentorship team is there to support you, and you’re always encouraged to ask questions or seek tips in the community.
Mentor Program:A mentor will be assigned to a teacher when:
a low rating is validated and accompanied by student feedback;
a complaint is validated by student feedback by the mentor;
consistently not meeting the monthly 9.5 threshold.
You can find everything in the TEACHER HANDBOOK
https://tutorabc-tp.deskpro.com/kb/teacher-handbookTeaching Guidance - Professional Teaching Environment
https://tutorabc-tp.deskpro.com/kb/articles/teaching-guidance-proffessional-teaching-environmentTeaching Guidance - Code of Conduct
https://tutorabc-tp.deskpro.com/kb/articles/teaching-guidance-code-of-conductTeaching Guidance - Important Reminders
https://tutorabc-tp.deskpro.com/kb/articles/teaching-guidance-important-remindersIs there anything else I should be aware of?
Just keep track of any updates and check the announcements section in the teaching portal from time to time.
Good luck & Happy teaching!
If you have any other concerns, feel free to ask.
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@Marko-4 ,May I know is there any chance to check our previous months ratings?Thanks in Advance
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@Marianna-7 Yes at the top of the page you can select the dates you wish to search. Hope this helps.
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@Azeem ,it allows to search only for the past 7 days."Please set start to end date within 7 days"
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@Marianna-7 Oh I see what you mean now...Sorry I am not sure how to get around that.
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@Marianna-7 Yes, just make sure to select it the right way. (within 7 days)
You can go back all the way to January (2025) and check every week or see every rating.
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@Marianna-7 You would need to calculate it manually.
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@Marko-4 ,Dear Marko,thanks a ton,you helped me a lot!
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@Chien-Hao Thanks dear,It worked)
