My fixed time from 5/30th to 5/31st does not appear on MSP.
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Hello,
How are you?
I feel a little urgent. My fixed time from 5/30 to 5/31 does not appear on my session page. Only the time I opened extra appears. I wonder if there is a problem with the system. It cause I can not teach or students can not chose my class. How can I do? TT
Thank you for the help.
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@Jasmine-128 Unfortunately, because the office is closed today this cannot be resolved.
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@Marko-I
I think so too. Thank you for your reply, Marko. Happy Dragon Boat Festival!
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@Marko-I Hello, it has been seven days and no one has answered my question not only help center but also e-mail. I am worried that the same thing will happen again and affect my payroll. TT
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@Jasmine-128 What about the slots for this weekend, do they appear normally on your MSP?
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@Jasmine-128 Based on the image you shared, the fixed hours have not been scheduled. They would have a tick in the boxes if they had been scheduled.
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@Julia-153 Thank you for your reply, but as far as I know the fixed time is that the teacher determines the fixed time for the next month at the beginning of the month. Is it necessary to do the TICK action separately?
Thank you for advance.:)))
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@Marko-I SO far I think it's normal on my MSP. Thank you but 5/30th to 5/31st are not normal and I still don't know what happened because I got loss of the time.
Thank you very much.:))
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@Jasmine-128 No, the Fixed Hours are ticked automatically by the system to show your availability for those time slots. Then when you get scheduled, the "S" appears next to the box. I think I misunderstood your original question. My apologies. You do indeed need to contact the Help Desk about this if future Fixed Hours are still not visible. Don't forget the first response from the Help Desk is always an automated reply. You'll need to reply to their response with a new message.
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@Julia-153 Thank you very much for your reply, I will try to contact them again, thank you very much:)))
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@Jasmine-128 No worries.
