General Teacher Announcement June 21st
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Likewise.
Are we just talking about a rise in cancellations under 48-hours before a scheduled lesson? Or are we talking about cancellations as a whole?
I really appreciate the flexibility of the new cancellation system. Unless it’s an emergency, I will only ever cancel green dots or over 48-hours for my standbys.
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@Stewart-5 Yeah my notes on those are almost always "Away from desk" or "empty slots".
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@Sean-125 My notes for the green dots are always “green dot.” But I assume the issue isn’t related to cancelling unscheduled slots and more so related to cancelling on regulars.
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@Stewart-5 Hey, yes that’s okay. This is more about cancellations of scheduled classes.
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@Heather-B Cancellations under 48h or just in general?
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@Heather-B said in General Teacher Announcement June 21st:
@Stewart-5 Hey, yes that’s okay. This is more about cancellations of scheduled classes.
Thank you :)
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@Eva-G under 48h seems to be the main issue.
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@Heather-B Thanks. :)
Sometimes things happen but they shouldn't happen often.
Last month was the worst for me, there were a lot of power and internet issues for no apparent reason. But I hope that's over now. 🤞
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Whilst the notice is, of course, important to impart on teachers, I'm wondering whether the same applies to students who cancel at the last minute? Unless I am mistaken, there is no compensation for teachers if a scheduled session is cancelled at the last moment which has happened so many times to me (and thereby preventing me from using that lost time to earn a living otherwise). It just all seems so unbalanced and against the tutors all the time. Please correct me if I am wrong. (and may I just add that for the record, apart from one day of cancellations when I had food poisoning, I have never, in 6 months, cancelled any lessons - just saying...).
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I have been working here since 2016 and I've never noticed any child safety problems.
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Can I cancel scheduled sessions 3 or more days in advance?
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@Heather-B said in General Teacher Announcement June 21st:
- In order to continue teaching JR learners, we request that teachers please complete the survey below to check that they are up to date with child safety requirements. https://www.surveycake.com/s/LavkY
Please highlight the importance of this part.
It was like reading the news (aha), reading the news (mhm), reading the...
BOOM!
" In order to continue teaching JR learners, we request " (my heart skips a beat as I click on the link)
It's not that hard, but some people might miss the post.
@Heather-B Are they going to deactivate the JR tags over this? 🤔
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@Marko-4 said in General Teacher Announcement June 21st:
@Heather-B said in General Teacher Announcement June 21st:
- In order to continue teaching JR learners, we request that teachers please complete the survey below to check that they are up to date with child safety requirements. https://www.surveycake.com/s/LavkY
Please highlight the importance of this part.
It was like reading the news (aha), reading the news (mhm), reading the...
BOOM!
" In order to continue teaching JR learners, we request " (my heart skips a beat as I click on the link)
It's not that hard, but some people might miss the post.
@Heather-B Are they going to deactivate the JR tags over this? 🤔I only just spotted it myself! And I read it hours ago......
I also found this little error:
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@Heather-B said in General Teacher Announcement June 21st:
under 48h seems to be the main issue.
it's almost as if teacher's a choosing not to teach some of the students? And then give no particular reason for it?
(of course I might be mistaken)
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@Heather-B Is the answer sheet at the end of the survey given as reference? I only ask because I had the answers as listed, but wondered if somehow I had done something wrong.
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@Marko-4 maybe it is a way to see if we actually DO read the announcements (cue the comments in 3 months time 'I didn't see an email/announcement about this')
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I completed the survey for child safety requirements, but did not get all of the answers correct, though the majority. As @Filip-0 I too have never had to report or had an issue with Child Safety therefore I haven't really studied it in great depth, but have the common sense and knowledge to understand when something needs reporting. @Heather-B Will a lower than x % score count against us to continue to tutor Jr classes? I sped through this as I imagine others did too. I didn't have a lot of time, but as 95% of my classes are Jr I did not want the tag to be removed. Further no deadline was set for the completion of the survey.
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@Karl-20 I think many might miss this thread, so hopefully it gets added to our tasks on the main page, along with a deadline. Maybe it already has been? I just teach adults, so it might just not be on mine.
And on that point, do those of us that only teach adults need to do this Surveycake?
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@Karl-20 I think I forgot to check one thing on the last question. 🤦
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I am curious about the comments about cancellation. Can I assume that TABC is talking about illegal cancellations? Do you mean those cancellations done after the 4-hour requirement? Example: a cancellation at 3:59 before the scheduled class... I understand this would not be acceptable under the 4-hour rule.
I have canceled greens before. But, I adhere to the 4-hour rule. I would like clarification as to the circumstances around the no-shows. As far as I know, and have read, canceling greens before the 4-hour rule is not an issue.
Other Scheduling concerns:
Telegram: I am constantly getting notices from Telegram about "we need teachers" for specific times. Some of those notices are in my time GMT-8. Some are in GMT+8. Why is that? Why post notices in two different time zones? By the time I check my bookings/schedule, there is no point in replying.
Regardless, I am always booked for those "Telegram" times and wait to be scheduled. Commonly, I DO NOT get those available bookings scheduled. Why???
Telegram is constantly sending me "we need teachers" for times I am already booked and NOT scheduled. Gimme the classes!!!!!!!!! I am waiting.
I have outlined some scheduling concerns. I hope I can get some answers.